If you need help, have questions, or want to share feedback about MioGo, you can reach the BioUP team through the options below.
For account issues, technical problems, or privacy-related requests:
Email: support@bioupsg.com
We typically respond within 1–3 business days
The fastest way to get help is directly within the MioGo app:
This helps us understand your issue more clearly and resolve it faster.
Q: Who provides MioGo?
A: MioGo is developed and operated by BioUP.
Q: How do I reset or delete my data?
A: You can request this at any time through in-app support or email.
Q: Is my health data private?
A: Yes. Your data is not sold and is only used to provide and improve MioGo features.
Q: Is MioGo free?
A: Yes. MioGo is currently free, but subscription or premium features may be introduced in the future.
We welcome your feedback to help improve MioGo.
You can contact us via:
We review all feedback and may not respond individually to every submission, but we truly appreciate your input.